Terms and Conditions
- Introduction
1.1 Welcome to www.taniasparkle.com (the "Website"). These Terms and Conditions ("Terms") govern your use of the Website, including the purchase of digital products and services. By accessing and using the Website and purchasing or downloading our digital products, you (the “customer”) agree to comply with and be bound by these Terms. Please read these Terms carefully.
1.2 The Website is owned and operated by Tania Sparkle ABN 957 886 08082.
1.3 These Terms are in accordance with the Australian Consumer Law (ACL), being Schedule 2 to the Competition and Consumer Act 2010 (Cth). These Terms will not limit your legal rights and remedies under that legislation. These Terms will be read subject to the mandatory provisions of that legislation. If there is a conflict between these Terms and that legislation, the mandatory provisions of the legislation will apply.
THESE TERMS AND CONDITIONS CONTAIN A DISPUTE RESOLUTION CLAUSE THAT IMPACTS YOUR RIGHTS ABOUT HOW TO RESOLVE DISPUTES. PLEASE READ IT CAREFULLY.
- Consumer Guarantees
2.1 Our goods and services come with guarantees that cannot be excluded under the ACL. More information about consumer guarantees may be found on the website of the ACCC: (https://www.accc.gov.au/consumers/buying-products-and-services/consumer-rights-and-guarantees)
- Use of the Website
3.1 You agree to use the Website in accordance with these Terms and all applicable laws and regulations.
3.2 The Website owner reserves the right to suspend or terminate your account if you violate these Terms.
3.3 By purchasing any digital product from our online store, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree with these Terms, you should not purchase or download our products.
- Accessing the Materials
4.1 Upon successful purchase, customers will receive access to the digital products via their Kajabi account or a download link sent to the email address provided during the checkout process. The materials may include but are not limited to e-books, templates, PDFs, video and audio files, or other electronic formats.
4.2 Online digital products/courses: Customers will have lifetime access to the purchased digital products or courses unless otherwise specified in the product terms. Online digital products can be accessed via your Kajabi account.
4.3 Downloadable digital products: It is the customer’s responsibility to download and securely store the files they have received for digital download.
- Intellectual Property
5.1 The Website, including all images, text, logos, documents, downloadable files and anything that contributes to the composition of the Website are the intellectual property of Tania Sparkle unless expressly stated otherwise and are protected by copyright and other intellectual property laws. Purchasing a product grants you a single, non-exclusive, non-transferable license to access and download the product for personal use only. You may not reproduce, distribute, share, resell, or use the products for any commercial purpose without prior written consent from us.
- Purchase of Goods and Services
6.1 These Terms govern the sale of goods and services available on our Website, including:
- online courses and group coaching programs
- hypnosis audios and meditations
- ebooks and guides
- live events and workshops (in person or online)
- merchandise
- other digital products and coaching services.
6.2 You agree to pay in full for goods and services ordered on the Website at the time of purchase.
6.3 These Terms apply to all the goods and services that are displayed on our Website at the time you access it. All information, descriptions, or images that we provide about our goods and services are as accurate as possible. However, we are not legally bound by such information, descriptions, or images as we cannot guarantee the accuracy of all goods and services we provide. You agree to purchase goods and services from our Website at your own risk.
6.4 We reserve the right to modify, reject or cancel your order whenever it becomes necessary. If we cancel your order and have already processed your payment, we will give you a refund equal to the amount you paid. You agree that it is your responsibility to monitor your payment instrument to verify receipt of any refund.
6.5 We may offer goods and services from third parties, and we cannot guarantee the quality or accuracy of these third-party products.
- Payment
7.1 Payments on the Website are processed through Kajabi Payments, Stripe and PayPal. Your use of these services is subject to their respective terms and conditions.
7.2 When you provide us with your payment information, you authorise our use of and access to the payment instrument you have chosen to use. By providing us with your payment information, you authorise us to charge the amount due to this payment instrument.
7.3 The price for each digital product will be clearly displayed on our website at the time of purchase. All charges will be made in Australian Dollars (AUD). Payment must be made in full via the payment methods provided at checkout. Any applicable taxes (including GST) will be calculated and added to the total purchase amount. You will receive a confirmation email after your payment has been successfully processed, containing details of your purchase and access to your product.
- Refund Policy
8.1 Due to the nature of digital products, all sales are final. We do not offer refunds or exchanges for digital products once the product has been accessed or downloaded, or for change of mind. If you encounter any issues with the product, please contact us at [email protected] and we will work to immediately resolve the issue.
- Third-Party Links & Platform Continuity
9.1 The Website may contain links to third-party websites or services. We have no control over the content, policies, or practices of these third parties. Users are encouraged to review the terms and privacy policies of any third-party websites accessed through these links.
9.2 Our digital products may be delivered through third-party platforms (e.g. email delivery, cloud storage, Kajabi online platform). We are not responsible for the availability, performance, or terms of service of these platforms. Any issues related to platform continuity should be addressed with the platform provider. Customers must comply with the terms and conditions of any third-party platforms used to access our materials.
9.3 The Website may include affiliate links, which means that Tania Sparkle may earn a commission or other compensation from third-party websites linked from our Website. There is no additional cost to you. Users are encouraged to review the terms and privacy policies of any third-party websites accessed through affiliate links.
9.4 The inclusion of affiliate links on the Website does not constitute an endorsement or recommendation by Tania Sparkle of the linked websites or any products, services, or information offered on those websites.
9.5 By using the Website, you acknowledge and agree that Tania Sparkle is not liable for any loss, damage, cost, or expense arising out of or in connection with your use of affiliate links.
- Privacy
10.1 We value your privacy and are committed to protecting your personal information. Any personal information collected during the purchase process will be handled in accordance with our Privacy Policy, which can be viewed at https://www.taniasparkle.com/privacy-policy. We will not share your information with third parties except as required to process your order or as required by law.
- Limitation of Liability
11.1 While we strive to provide accurate and high-quality content, our digital products are provided "as-is" without any warranties, express or implied. We do not guarantee that the content will meet your specific needs or be error-free. To the fullest extent permitted by law, we disclaim all liability for any damages arising from the use or misuse of our digital products, including but not limited to direct, indirect, or consequential damages.
11.2 To the fullest extent permitted by law, Tania Sparkle disclaims all liability for any loss, damage, cost, or expense, whether direct, indirect, consequential, or incidental, arising out of or in connection with your use of the Website.
- Indemnity
12.1 Except where prohibited by law, by using this Website you indemnify and hold harmless Tania Sparkle from any actions, claims, losses, damages, liabilities and expenses including legal fees arising out of your use of our Website or your violation of these Terms.
- Applicable Law
13.1 These Terms and Conditions are governed by and construed in accordance with the laws of Victoria, Australia. Any disputes arising out of or in connection with these Terms will be subject to the exclusive jurisdiction of the courts of Victoria.
- Dispute Resolution
14.1 Subject to any exceptions specified in these Terms, if you and Tania Sparkle are unable to resolve any dispute through informal discussion, then you and Tania Sparkle agree to submit the issue before a mediator. The decision of the mediator will not be binding. Any mediator must be a neutral party acceptable to both you and Tania Sparkle. The costs of any mediation will be shared equally between you and Tania Sparkle.
14.2 Notwithstanding any other provision in these Terms, you and Tania Sparkle agree that you both retain the right to bring court proceedings.
- Severability
15.1 If any provision of these Terms is deemed invalid or unenforceable, the remaining provisions will remain in full force and effect.
- Amendments
16.1 Tania Sparkle reserves the right to amend these Terms at any time. Any changes will be effective immediately upon posting on the Website.
- Entire Agreement
17.1 The above terms constitute the entire agreement of the parties and supersede any and all preceding and contemporaneous agreements between you and Tania Sparkle.
- Contact Information:
18.1 Please contact us if you have any questions or concerns. Our contact details are as follows:
Tania Sparkle
42 Skyline Drive Keilor VIC 3036
+61407879030
Last updated: 1st November 2024
